Home Forums WMS Express WMS unable to generate Receipt document

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  • AndyAndy
    Post count: 2

    Hi,

    I’ve installed the warehouse version into a BC sandbox for testing with an Android 11 phone, I can connect but if I try and receive when I select the PO I get the following error “Error (v2.6.8105.5) Unable to locate or generate an appropriate Receipt document”. This happens for all the PO in the list.

    john atkinsonjohn atkinson
    Post count: 22

    Good Morning,

    Can you confirm the logged-in user is set up as a warehouse employee?

    AndyAndy
    Post count: 2

    Hi John,

    I think that could be the issue, it seems that the production environment doesn’t use warehouse functionality hence I chose the standard option on the setup, however it looks like our sandbox has it enabled as entering a new order requires a warehouse and bin location to be entered for the items. I will check to see why the sandbox is setup differently and try again.

    Thanks.

    Andy

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