Home › Forums › Warehouse Insight › WMS – Translation is not showing correctly
Denis MacanovicJuly 5, 2022 at 7:28 amPost count: 4
I have a little problem with translations in BC WMS extension.
For exmaple: We have receiving window in the android app. Above filter field where we can search by document number there is text Select or scan the Receiving Document to open. Under translations i found this message and besides EN-US as region code I added also RS(Serbia) as region code. Before this I added a SRP languange under the Warehouse Insight Languages with the Windows Language Code (Serbian and also Serbian (Latin, Serbia). When then English language is set on the android device text is shown correctly “Select or scan the Receiving Document to open.”, but when Serbian (Latin, Serbia) is set on the android device as default language i dont get translated message, but get RECEIVE_PROMPT which is the value from Code field of the translation for that label.
When set Enviroment property under translation card to All, Server, Device a result is the same.Roman BocmanovJuly 5, 2022 at 10:29 amPost count: 5
What scanner model do you have?
If you just switched the language in WHI app it wont show, you need to adjust Android (scanner language) as well. In this case you going to change the translation language to Serbian in BC (like you did already) , also change the language to Serbian on the device.
RomanDenis MacanovicJuly 5, 2022 at 11:46 amPost count: 4
I did it first time and result is the same. Currently using my mobile phone, not any barcode device.
English language set on the phone
Serbian language set on the phoneRoman BocmanovJuly 5, 2022 at 12:12 pmPost count: 5
What .apk version you running on your scanner?
RomanDenis MacanovicJuly 5, 2022 at 6:21 pmPost count: 4
2.7.8180.1 – version downloaded from URL that is generated through installation report.Denis MacanovicJuly 7, 2022 at 4:17 amPost count: 4
Someone with potential solution for this problem?Simon AebyJanuary 27, 2023 at 3:26 amPost count: 1
I had the same problem with french and solved it by removing accented characters from the translations (like é à, and all) that’s a bit weird and harder to read but it works
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