Home › Forums › Warehouse Insight › WMS – Translation is not showing correctly

Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Denis MacanovicDenis Macanovic
      July 5, 2022 at 7:28 am
      Post count: 4
      #8327

      I have a little problem with translations in BC WMS extension.

      For exmaple: We have receiving window in the android app. Above filter field where we can search by document number there is text Select or scan the Receiving Document to open. Under translations i found this message and besides EN-US  as region code I added also RS(Serbia) as region code.  Before this I added a SRP  languange under the Warehouse Insight Languages with the Windows Language Code (Serbian and also Serbian (Latin, Serbia). When then English language is set on the android device text is shown correctly “Select or scan the Receiving Document to open.”, but when Serbian (Latin, Serbia) is set on the android device as default language i dont get translated message, but get RECEIVE_PROMPT which is the value from Code field of the translation for that label.

      When set Enviroment property under translation card to All, Server, Device a result is the same.

       

       

      Roman BocmanovRoman Bocmanov
        July 5, 2022 at 10:29 am
        Post count: 5
        #8331

        Hi Denis,

        What scanner model do you have?

        If you just switched the language in WHI app it wont show, you need to adjust Android (scanner language) as well. In this case you going to change the translation language to Serbian in BC (like you did already) , also change the language to Serbian on the device.

        Thank you,

        Roman

        Denis MacanovicDenis Macanovic
          July 5, 2022 at 11:46 am
          Post count: 4
          #8332

          Hello Roman,

          I did it first time and result is the same. Currently using my mobile phone, not any barcode device.

          English language set on the phone

          https://ibb.co/Xt1ktJG

          Serbian language set on the phone

          https://ibb.co/tQwHp4Y

           

           

           

           

           

           

           

          Roman BocmanovRoman Bocmanov
            July 5, 2022 at 12:12 pm
            Post count: 5
            #8339

            Hi Denis,

             

            What .apk version you running on your scanner?

            Thank you,

            Roman

            Denis MacanovicDenis Macanovic
              July 5, 2022 at 6:21 pm
              Post count: 4
              #8350

              2.7.8180.1 – version downloaded from URL that is generated through installation report.

              Denis MacanovicDenis Macanovic
                July 7, 2022 at 4:17 am
                Post count: 4
                #8355

                Someone with potential solution for this problem?

                Simon AebySimon Aeby
                  January 27, 2023 at 3:26 am
                  Post count: 1
                  #8958

                  I had the same problem with french and solved it by removing accented characters from the translations (like é à, and all) that’s a bit weird and harder to read but it works

                • Author
                  Posts
                Viewing 7 posts - 1 through 7 (of 7 total)
                • You must be logged in to reply to this topic.