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  • Jacynthe LabonvilleJacynthe Labonville
      June 29, 2023 at 9:09 am
      Post count: 6
      #9729

      I am trying to configure the WMS express app on my phone and I’m getting the following error

       

      Error (v2.10.8494.7)

      Unable to log in :

      You must choose a company before you can access the “WHX Registration Mutex” Table

      Can someone tell me what I did wrong?

      Thanks

      Jacynthe LabonvilleJacynthe Labonville
        June 29, 2023 at 9:24 am
        Post count: 6
        #9731

        I also tried scanning the configuration bar code and I am getting an other error:

        An invalid request URI was provided. The request URI must either be an absolute URI or BaseAddress must be set.

        Jacynthe LabonvilleJacynthe Labonville
          June 29, 2023 at 9:24 am
          Post count: 6
          #9732

          I also tried scanning the configuration barcode and I am getting an other error:

          An invalid request URI was provided. The request URI must either be an absolute URI or BaseAddress must be set.

          Brandon EstradaBrandon Estrada
            June 29, 2023 at 10:12 am
            Post count: 10
            #9733

            Hi Jacynthe,

            This sounds like a user permission issue, for this I would double check the user card in Business Central has both the ‘IWorks Common’ and ‘WHX – ALL’ Permission Sets to login to the WMS Express application.

            Brandon EstradaBrandon Estrada
              June 29, 2023 at 10:38 am
              Post count: 10
              #9734

              Hi Jacynthe,

              Below are the basic steps to configure WMS Express:

              1. Install the Extension and turn on the HttpClientRequests toggle in Extension Management for IWorks Common and WMS Express.
              2. Run the Assisted setup for WMS Express
              3. Generate a WMS Express Installation Report, disable Insight Works Users if not in use, and select a Device Configuration Code. Please note: the Web service URL should be auto generated and not changed.
              4. Scan the step 1 barcode to download the application
              5. Scan the step 2 configuration barcode to configure the scanner (default config password is ‘1234’)
              6. Login using the Business Central credentials containing the IWORKS COMMON and WHX – ALL permission sets.

              You can also follow the steps for configuring Warehouse Insight from our Knowledge Base here: https://kb.dmsiworks.com/knowledge-base/configuring-the-software/

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