Home › Forums › Product Configurator › Version 28 upgrade causing error in Sales Header creation.

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  • Jon OpperJon Opper
      Post count: 8

      After upgrading to version 28, the Product Configurator is unable to create and item (BOM) and add it to the Sales Subform.  It is reporting a Sales Header error:

      Error message:
      You cannot insert a sales line without a sales header.

      Internal session ID:
      f6091fa3-ee21-4496-af6b-fced9839cca2

      Application Insights session ID:
      4dd2d55e-05a6-44b4-8af9-a454612cfbd6

      Client activity id:
      380d75f1-fa71-47e0-a094-7fd4c7e4271c

      Time stamp on error:
      2026-04-19T04:41:25.1151201Z

      User telemetry id:
      c67e6b08-8965-485c-b629-c22c1d273d60

      AL call stack:
      “Sales Line”(Table 37).OnInsert(Trigger) line 4 – Base Application by Microsoft version 28.0.46665.49032
      “IWX PC Sales Line Mgt.”(CodeUnit 23067839).CreateSalesLineWithTempConfiguredItemHeader line 33 – Product Configurator by Insight Works version 4.0.9484.1
      “IWX PC Sales Line Mgt.”(CodeUnit 23067839).UpdateSalesLineWithTempConfiguredItemHeader line 10 – Product Configurator by Insight Works version 4.0.9484.1
      “IWX PC Sales Line Mgt.”(CodeUnit 23067839).RunBOMDesignerWithSalesLine line 61 – Product Configurator by Insight Works version 4.0.9484.1
      “IWX PC Sales Line Mgt.”(CodeUnit 23067839).RunBOMDesignerActionWithSalesLine line 13 – Product Configurator by Insight Works version 4.0.9484.1
      “IWX SalesQuoteSubform”(PageExtension 23044361).”IWX aConfigurator – OnAction”(Trigger) line 2 – Product Configurator by Insight Works version 4.0.9484.1

      Terri Vaive
        Post count: 508
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        ::

        Hello Jon,

        Please submit a support request to [email protected] and we will provide a temporary extension until the next product release is available.

        Thank you,

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