Home Forums DocXtender and NavXtender User/PC can’t drag and drop files into DocXtender (SharePoint)

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  • Duncan KerrDuncan Kerr
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    Hi,

    A client of ours has recently installed DocXtender – using the SharePoint settings. They are testing it with Customer only at this point. Most of the users are having no issues but 2 users, with different types of PC, using either Chrome or Edge (or incognito) can’t get it to work. A window opens and asks them to log in to Business Central – and then doesn’t close. The drag drop icon dots just keep flashing and nothing happens even after several minutes. Any ideas.

    Thanks Duncan

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