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  • Simon BurkeSimon Burke
      December 15, 2022 at 7:15 am
      Post count: 3
      #8844

      How do I reset the config on a device to go to a different environment……

      It seems to be stuck in the sandbox…

      • This topic was modified 5 months, 2 weeks ago by Simon BurkeSimon Burke.
      Terri VaiveTerri Vaive
        December 15, 2022 at 3:11 pm
        Post count: 48
        #8853

        Hi Simon,

        Assuming you are on SaaS:

        To switch environments on an android device you must first generate a Data Matrix Barcode within Business Central.

        To do this:

        – Move to Business Central within the desired environment.

        – Search ‘Warehouse Insight Device Configuration Report’.

        – Toggle the appropriate ‘Barcode Types’ you would like generated onto your barcode.

        – Select the desired ‘Code’ and ‘Location Code’ found under ‘Filter: Warehouse Insight Device Configuration’.

        – Once complete, select ‘Preview & Close’ and scan the generated barcode after logging out of your device.

        See the Knowledge Bases Articles detailing On-Premises Android and Windows Devices.

        Android – https://kb.dmsiworks.com/knowledge-base/android-scanner-install/
        Windows – https://kb.dmsiworks.com/knowledge-base/windows-scanner-installation/

         

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