Home Forums WMS Express Receive Items with a Purchase Order is not workingI

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  • Martinez RomeroMartinez Romero
      Post count: 1

      <span style=””>Hi,</span>

      <span style=””>I </span><span style=””>can’t</span><span style=””> open manually the choosed purchas order. </span>

      I follow all the setps but is not working for me:

      In Step 3

      Receive Items with a Purchase Order – Insight Works Knowledge Base (dmsiworks.com)

      Our customer don’t want to scan the purchase order, he wants to select it or tapping the purchase order.

      We try to double-tap and select the order –> Menu > Choose

       

      Terri Vaive
        Post count: 165

        Hello Martinez,

        We may need to connect with you to diagnose the cause of the issue.

        You should be able to select by double tapping the line or manually selecting the line from the top left menu, as you tried.

        What types and versions of the scanners do you have?

        Thank you,

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