Home Forums PrintNode Connector Printnode only queue print job – never prints job. Worked last week

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Jörgen HåkanssonJörgen Håkansson
    Post count: 2

    Hi

    Today it seems that Printnode only is connected and queue print jobs.
    But it never prints.
    We ave tested testprint from printnode portal and from sending system “Business Central”.
    In “Business Central” we use an app from Insigth Works called “Insight Works PrintNode Connector”.
    This app have worked great for som time and same for printnode portal.
    But now it juste stops printing, only queue print jobs !

    I also get an new error when I try to reinstall everything. Printnode 4.26.12 windows 10. (previous version that was installaed was 4.24).

    “Insight Works PrintNode Connector” gets error when tries to enter API key in app for registration “business central” to printnode.

    “Det går inte att konvertera från Microsoft.Dynamics.Nav.Runtime.NavJsonToken till Microsoft.Dynamics.Nav.Runtime.NavJsonObject.
    Page Redigera – Inställningar för skriv ut information om Insight Works has to close.
    Internt sessions-ID:
    d7d5d595-a584-4455-81f0-48ced7944e1c
    Sessions-ID för Application Insights:
    3e361253-7ac3-4fe7-ba69-ffe30a000624
    Klientaktivitets-ID:
    55025f5c-dece-47aa-8aa3-53cd0134441f
    Tidsstämpel:
    2022-02-25T12:31:28.9219370Z
    AL-anropsstack:
    “IWX PrintNode Printer Mgt.”(CodeUnit 70097841).SetupPrintNodePrinters line 54 – Insight Works PrintNode Connector by Insight Works
    “IWX PrintNode Connector Setup”(PageExtension 70097840).setupPrintNodePrinters line 17 – Insight Works PrintNode Connector by Insight Works
    “IWX PrintNode Connector Setup”(PageExtension 70097840).”API Key – OnAfterValidate”(Trigger) line 7 – Insight Works PrintNode Connector by Insight Works”

    As I see it there is something wrong with connection from printnode because it juste queues print jobs!
    I have sent log to support in installed printnode program.

    /Jörgen

    Travis PlettTravis Plett
    Post count: 42

    Hi,

    You would need to contact PrintNode support directly at support@printnode.com for this issue.

    The PrintNode Connector app just provides a link to PrintNode from Business Central, it does not control the queueing of the print jobs.

    Bernhard KloibmüllerBernhard Kloibmüller
    Post count: 7

    Thank you, we reached out to printnode

    Jörgen HåkanssonJörgen Håkansson
    Post count: 2

    This is solved, you can close issue. Thank you

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.