Home Forums PrintNode Connector Printers status inactive

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • Sander MatthysSander Matthys
      Post count: 1

      Can someone help me with my problem. My customer has an integrator account and created a few child accounts. The child accounts cannot print if my integrator account is not online + the printers of the integrator account are on status “inactive”. Someone who can help me please? Thank you.

      Travis PlettTravis Plett
        Post count: 132

        For assistance with inactive printers, they will need to contact support@printnode.com directly as we do not manage their PrintNode account. They may want to look at running PrintNode as a service instead of as an app. Once all of the printers are on-line, you can refresh the printer list in Business Central using the following instructions:



      Viewing 2 posts - 1 through 2 (of 2 total)
      • You must be logged in to reply to this topic.