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  • Thorben WindelerThorben Windeler
      January 7, 2021 at 10:24 am
      Post count: 1
      #4939

      Hi,

      we installed the DS test version. Everything looks great, we only have problems with order, which are shipped in several batches. We have an order with 30 items, f.e.. We pack only 15 into the First sending and generate the shipping label for this batch. Everything works fine and the order shows 15pc remaining. With the second batch we can start the packaging as usual. But when we want to get a new shipping label it shows automatically the one from the first batch. What’s  going wrong?

       

      Travis PlettTravis Plett
        January 8, 2021 at 10:08 am
        Post count: 58
        #4976

        Hi,

        The first shipment will need to be posted before proceeding to the second one. Make sure to scan the –POST barcode to complete each shipment after you have printed the first shipping label.

        Also, if you are using warehouse picks you can change “Shipment Line Visibility” = Show Picked in the Dynamic Ship Setup page to make it easier to view a partial shipment.

        If you are still having issues, please email support@dmsiworks.com with screenshots showing the Qty to Ship vs Qty Shipped on the sales order and what it shows on the Package Worksheet.

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