NavXtender with NAV and Network VPN - Insight Works Knowledge Base

Tagged: NavXtender, VPN

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Ronald McVicar
April 15, 2021 at 7:09 am

Post count: 1
#6124

Using NavXtender 1.2.7104.32317 (64bit). Product work great when in the office but when on VPN when I drag a document to a Opportunity Card it goes to the configured share location however no entry or link gets associated to the Opportunity or to any other Card.

Are there separate or additional configurations for Dynamics NAV (2018) users who access NAV via the Windows Client? All features are available to the NAV Client but not NavXtender when on VPN. Our VPN is Fortinet Fortgate VPN and Client.
Travis Plett
April 19, 2021 at 9:10 am

Post count: 51
#6143

<div>We use VPN here with no issues. I wonder if your VPN or firewall is blocking the SOAP port externally.</div>
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<div>You might want to try the latest NavXtender update (1.2.7204.32317-32292):</div>
https://dynamicmfgsolutions-my.sharepoint.com/:u:/g/personal/tplett_dmsiworks_com/EeTh2dWHuxJGkCbjk2Xo-2wBiMKELeLuxnkan8gjrm9SpQ?e=OK0gvz
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<div>Try clicking the Test button in the NavXtender Configuration to make sure that the workstation can reach the SOAP service without requiring a login. If it prompts for a login or errors out, you may need to setup a separate NAV service with SOAP using Windows Authentication with NTLM enabled.</div>
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<div>Can the users add links or files manually?</div>
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<div><span style=”font-family: verdana;”>If you are using Windows Authentication, t</span>ry entering the web service link in a browser, you should see an XML output.</div>
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