I am trying to print out item labels using WMS Express Item Barcode Label tool and I am having an issue with the QR code not being able to be scanned by our WMS scanner 100% of the time. It’s about 40% accurate. I am wondering if anyone else has had this issue or is it possibly my hardware (Zebra Thermal Printer) and what others are using for hardware and what are others doing when this happens?
I have also tried just the barcode generator to use the 128CODE barcodes and they layout doesn’t print on the label large enough to scan.
If your labels are not printing large enough to be scanned by the physical devices there is likely some discrepancy between the Zebra Thermal Printer and the report layouts in Business Central.
I recommend reviewing the attached Knowledge Base Article related to Printnode and Printer configurations below. I have also included a link where you will find several options for handheld devices and printers that are configurable for both WMS Express and Warehouse Insight integration, though most Zebra devices are perfectly viable.