Home › Forums › WMS Express › Error (v2.3.7592.2) The request failed with HTTP status 401: Unauthorized

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  • Mir Shikeb AliMir Shikeb Ali
      February 10, 2021 at 9:56 am
      Post count: 8
      #5336

      Error (v2.3.7592.2)
      The request failed with HTTP status 401: Unauthorized

      I am using another user for a different device, I went to ” WMS Express Setup Wizard ” and configured. When I scan the Warehouse Insight Software Installation print out, I get this error while scanning the Step 3 (Final Step) which is the login credentials.

      Am I doing something wrong ? or how should I have to configure the other device in a different way ? Request your kind intervention to address my query.

      Thanks
      Mir
      “

      Insight Works
        February 11, 2021 at 9:00 am
        Post count: 30
        #5346

        The error usually means the credentials were typed/scanned incorrectly. In many cases users copy the Web Service Key but misses the few characters at the end, it usually ends in an “=”.

        To make sure he entire Web Service Key is copied, click the Web Service Key field box (do not highlight the text) and hit Ctrl + C on your keyboard. A prompt saying “Field value copied” should appear. You can then regenerate the Step 3 barcode by going to “Windows Badge” report in Business Central. Enter your Username and paste the Web Service Key as the password. Click Preview then scan the badge barcode.

        Mir Shikeb AliMir Shikeb Ali
          February 14, 2021 at 10:30 pm
          Post count: 8
          #5375

          The reply has addressed my Issue. Thank You.

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