Home › Forums › Dynamic Ship › Error 422 when trying to print a Fedex label usingg a 3rd Party Account
Tagged: #FedEx #3rd Party #Error 422
My customer is running D365/BC SaaS and is reporting that they get the following error every time they try to print a FedEx label when shipping 3rd party. Their statement is as follows:
“We aren’t able to get a label when shipping 3rd party using FedEx. We get error 422. We enter the state, zip, and country in the package options and still aren’t able to get a label.”
Customer also states that this happens every time they try to ship 3rd party FedEx.
Senior Solutions Engineer
Here’s a link to our Knowledge Base article regarding Third Party Billing: https://kb.dmsiworks.com/knowledge-base/how-to-bill-shipping-fees-to-a-customers-account/
If you continue to experience issues, please create a ticket that includes your customer’s information so that we can assist you better.
Submit tickets to email@example.com for more assistance.