Home Forums Dynamic Ship Dynamics Ship Package worksheet :: Get label :: Error is coming

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  • swati Chauhanswati Chauhan
      Post count: 5

      Hi Team,

      The below message is coming on the Dynamics Ship Package worksheet –> Get Label.

      If requesting support, please provide the following details to help troubleshoot:

      The calling EasyPost function failed. Status 422: Unprocessable Entity. Invalid Authentication Information. Object id: order_1f9850e4f83241dd95845a9acdfc27e4

      Can you please help me to resolve this error.

      Thanks

      Swati Singh

       

       

       

       

      Travis PlettTravis Plett
        Post count: 160

        You will need to check the carriers on your EasyPost account as one of them has invalid information. If you cannot find it, you will need to email support@easypost.com to look up the order id in that message to see exactly which account needs to be updated.

        If you are attempting to use third party billing, the account provided is invalid.

        swati Chauhanswati Chauhan
          Post count: 5

          Thanks Travis for replying.

          Will check.

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