Home › Forums › WMS Express › CK75 – Scan not working

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Matthew DobeckMatthew Dobeck
      May 24, 2023 at 6:47 am
      Post count: 4
      #9516

      Hello,

      I am using a Honeywell CK75 scan gun.  I have the warehouse insight app installed and running but when I try to scan a barcode, it beeps but the scan is not registered in the app.  It’s like nothing happened.  I went through all of the configuration I could find but must be missing something.  Any ideas what to check?

       

      Thanks!

      Brandon EstradaBrandon Estrada
        May 24, 2023 at 8:12 am
        Post count: 4
        #9517

        Hi Matthew,

        This looks like some additional settings need to be configured within the Honeywell Scanner’s settings. To make these changes, please follow the steps outlined below from our knowledge base. The article provides instructions for configuring the settings under the “Configure the Barcode/Scanning Settings” section. You can access the KB article for similar Honeywell Android devices at the following link: https://kb.dmsiworks.com/knowledge-base/device-installation/

        Here are the steps from the article:

        Set up Honeywell scanners for Warehouse Insight

        1. Navigate to Scanner Settings (Settings > Honeywell Settings > Scanning > Internal Scanner > Default Profile).
        2. Select Data Processing Settings and set the following:
        a. Disable Scan to Intent.
        b. Enable Data Intent.
        3. Tap on Data Intent and set Action to whibarcode.
        4. Open Warehouse Insight and navigate to Barcoding (Menu > Configure > Configuration password (1234) > Menu > Barcoding).
        a. Set Barcode Wedge to Android Intent.
        b. Input “whibarcode” in Intent Action.

        Matthew DobeckMatthew Dobeck
          May 29, 2023 at 4:02 am
          Post count: 4
          #9527

          Thank you Brandon for that.  I already have that set exactly.  Is there anywhere else I might need to look?  It’s frustrating because everything works normally except the scanner.  I can use the camera, but obviously that’s not the point of having the scan gun.

          Matthew DobeckMatthew Dobeck
            May 30, 2023 at 6:45 am
            Post count: 4
            #9534

            It’s working now!

          • Author
            Posts
          Viewing 4 posts - 1 through 4 (of 4 total)
          • You must be logged in to reply to this topic.