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  • Christophe CharronChristophe Charron
      February 6, 2023 at 1:15 pm
      Post count: 2
      #8983

      Hi all,

      I created a new rule in Insight Works Barcode Rules and it’s working when I “Test All Rules”. It is also working in the Item Inquiry and in Picks, but it’s not working in Dynamic Ship: I get the Unknown Scan message.

      Is it normal? Is it possible to have the Barcode Rules applied in Dynamic Ship?

       

      Thanks

      Travis PlettTravis Plett
        February 6, 2023 at 2:13 pm
        Post count: 85
        #8985

        All barcode rules apply to Dynamic Ship as well. You will need to submit an email to support@dmsiworks.com with:

        • screenshots of the barcode rule (may need multiple as the page is very wide)
        • a copy of the barcode being scanned
        • a screenshot of the data on the card that the barcode is attempting to reference.
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