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  • Clay AtfieldClay Atfield
      August 2, 2023 at 6:41 am
      Post count: 7
      #10023

      Many of our clients do not want to receive shipment notifications. How can we best implement a selective opt-out process to accommodate their preferences?

      Brett MacDonell
        August 2, 2023 at 7:11 am
        Post count: 42
        #10024

        Hi Clay,

        To turn off shipment email notifications for a specific customer, you will need to create a Customer Option for that customer if one has not already been created. Set Contact Override Source to Manual Entry and leave the Email field blank.
        • This reply was modified 2 months ago by Brett MacDonell.
        Clay AtfieldClay Atfield
          August 2, 2023 at 12:24 pm
          Post count: 7
          #10025

          Brett,

           

          Thank you for the response.

          • This reply was modified 2 months ago by Brett MacDonell.
          Clay AtfieldClay Atfield
            August 2, 2023 at 12:43 pm
            Post count: 7
            #10028

            Brett,

             

            Thank you for the response, I’m not seeing the image.

            Clay AtfieldClay Atfield
              August 2, 2023 at 1:47 pm
              Post count: 7
              #10029

              Brett,

              Thank you, this change is in place.

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