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May 19, 2023 at 10:03 am
Post count: 2
I ended up opening a support ticket with Insight Works and they identified that the extension version in the Production environment was slightly different than the extension version in the Test environment. Probably because the Test environment had been updated and Production hadn’t. I updated the WMS Express extension in the Production environment to the latest version and it worked. Probably want to ensure that the app on the warehouse devices is also the latest version.