Reply To: Stuck Transfer Order: can’t modify and can’t post. Inventory in limbo

Hi Terri,
thank you for the feedback.
We’ve went through the receipt process like we did for other transfers and never had a problem.
I believe this is an edge case. Talking with our integration partner, they think it’s a Microsoft bug and have escalated the issue with them.

Microsoft asked to recreate a barebone example without extensions such as Insight Works to see if it still happens.
We are still waiting on our partner to confirm.

Thanks again.