Reply To: Sign in problem !!!

Hi Mahsoune,

This error sounds like it is being thrown by the web service you are using to connect the scanner to your Business Central environment.

You can verify the web service URL on the scanner by copying the web service URL from the configure menu and pasting it into a browser on the scanner. If the URL does not connect on the scanner, verify the web service is running through the IIS installed on your server and test the URL with the “Browse: 8081” function. If it does connect then the web service on your server may not be configured correctly and you should reach out to your Business Central partner to troubleshoot further.