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September 7, 2022 at 3:24 pm
Post count: 9
Hello Mahsoune,
In order to troubleshoot this issue we will require some information from you.
- What version number of NAV/Business Central are you using?
- Is your NAV/BC a SaaS (cloud) or OnPrem installation?
- What model of scanner are you trying to connect with?
For security reasons please do not reply with this information on the forum, instead send this information to us using a ticket through your support portal.