Reply To: Sign in problem !!!

Hello Mahsoune,

In order to troubleshoot this issue we will require some information from you.

• What version number of NAV/Business Central are you using?
• Is your NAV/BC a SaaS (cloud) or OnPrem installation?
• What model of scanner are you trying to connect with?

For security reasons please do not reply with this information on the forum, instead send this information to us using a ticket through your support portal.