The NAV service that is used by the SF service was configured with NTLM on, but the SF service wasn’t configured accordingly. This was correctly set on his PROD instance, but not so for the TEST instance.
The error message mentions that “the authentication header received from the server was ‘NTLM’…“. This tells us the NAV service is configured with NTLM ON but the SF service had issues with that.
If the NAV service is configured like this: (with NTLM on)
Then the Shop Floor Insight service configuration file needs to have the following:
After restarting the Shop Floor Insight service, the SF web client is now functional again.
- This reply was modified 2 months ago by Terri Vaive.