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April 25, 2022 at 8:38 am
Post count: 14
There isn’t much context for us to work off of here. We need to know what the specific problem you are experiencing is to provide a confident answer.
Without confidence in what the problems are, my assumption is that you have a problem with the barcode rules, scanner symbology/configuration, or another configuration setup.
For us to better assist you, can you please confirm the item no., barcode data, error message, and perhaps an image of your setups to get a better idea of what’s happening?