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July 19, 2021 at 7:40 am
Post count: 42
Hi Paul,
Here’s a link to our Knowledge Base article regarding Third Party Billing: https://kb.dmsiworks.com/knowledge-base/how-to-bill-shipping-fees-to-a-customers-account/
If you continue to experience issues, please create a ticket that includes your customer’s information so that we can assist you better.
Submit tickets to support@dmsiworks.com for more assistance.