Home Forums WMS Express Datalogic Memor K scanning EAN -13 omits the 13th character Reply To: Datalogic Memor K scanning EAN -13 omits the 13th character

Steve SimonSteve Simon
Post count: 6

<div> This was solved for me by Insight Works Tech Support:</div>
<div>
<b>- </b>Settings > System > Scanner Settings -> Formatting
– Settings -> Datalogic Settings -> Scanner Settings -> Formatting

Once in Formatting, please make sure that Label prefix and suffix are both set to None.</div>
<div>I set the formatting to exclude the label suffix. The label prefix had already been set to “none”. Still have the EAN 13 truncating to 12 characters.
The book barcode is 9781592578986. The scan is  978159257898. Missing the final digit as before “6”.</div>
<div>———–</div>
<div>Next I would try going to the symbology settings.

Once I enabled CheckSum, I had no more problems.
<b>- </b>Settings > System > Scanner Settings -> Symbology
– Settings -> Datalogic Settings -> Scanner Settings -> Symbology

Scroll down to EAN-13, you will want to make sure that “Check Digit” is enabled. If this is not enabled, then usually the last digit will not be sent.</div>