<div>We use VPN here with no issues. I wonder if your VPN or firewall is blocking the SOAP port externally.</div>
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<div>You might want to try the latest NavXtender update (1.2.7204.32317-32292):</div>
https://dynamicmfgsolutions-my.sharepoint.com/:u:/g/personal/tplett_dmsiworks_com/EeTh2dWHuxJGkCbjk2Xo-2wBiMKELeLuxnkan8gjrm9SpQ?e=OK0gvz
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<div>Try clicking the Test button in the NavXtender Configuration to make sure that the workstation can reach the SOAP service without requiring a login. If it prompts for a login or errors out, you may need to setup a separate NAV service with SOAP using Windows Authentication with NTLM enabled.</div>
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<div>Can the users add links or files manually?</div>
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<div><span style=”font-family: verdana;”>If you are using Windows Authentication, t</span>ry entering the web service link in a browser, you should see an XML output.</div>
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