Home Forums PrintNode Connector BC, Impresoras PrintWeb de Insight Works, Actualizar impresoras PrintNode Reply To: BC, Impresoras PrintWeb de Insight Works, Actualizar impresoras PrintNode

Roberto ReyRoberto Rey
    Post count: 3

    Insight Works PrintWeb Printers, Upgrading PrintNode Printers

    In English:

    Good afternoon
    We currently have installed the PrintNode extension for Business Central (BC) SaaS (22.4.59114.59220):
    Insight Works PrintNode Connector v.2.3.8250.2
    IWorks Common Insight Works v. 2.11.8588.2
    When trying to add (in BC) printers from a new computer, from the option:
    Insight Works PrintWeb Printers, Update PrintNode Printers,
    , as we have done with other computers before, we cannot update PrintNode printers. The following error comes out:
    Cannot be converted from
    Microsoft Dynamics.Nav.Runtime.NavisonToken a
    Microsoft Dynamics Nav.Runtime.NavJsonObject.
    Error detail:
    If you request support, provide the following details to help troubleshoot the issue:
    Unable to convert from Microsoft.Dynamics.Nav.Runtime.NavJsonToken to Microsoft.Dynamics.Nav.Runtime.NavJsonObject.
    Internal session ID:
    A8B32C25-759F-4CEC-B5A2-350A5114FE3B

    Application Insights session ID:
    4a48fd75-8b47-43ed-b7b9-abf2ae1779fe
    Customer Activity ID:
    17ade435-eec1-470b-b5b0-4a255bdfc538
    Timestamp in error:
    2023-09-19T11:05:34.8655943Z
    AL Call Stack:
    “IWX PrintNode Printer Mgt.” (CodeUnit 70097841). SetupPrintNodePrinters line 55 – Insight Works PrintNode Connector by Insight Works
    “IWX PrintNode Conn. Printers”(PageExtension 70097841).” IWXRefreshPrintNodePrinters – OnAction”(Trigger) line 4 – Insight Works PrintNode Connector by Insight Works
    All computers have the PrintNode client, version 4.26.20 installed
    Greetings,