Each user must sign into the handhelds. The sign in information is a combination of the User ID and Web Service API Key (password).

To check your user login credentials, navigate to Users in Business Central.

1. Select Change Web Service Key at the top of the User page.
2. Turn of the expiration date requirement and press OK (generates a unique API key to be copied and saved for later).

Each user must have the appropriate permissions in Business Central to perform the operation requests on the devices.

We recommend giving each user at least the following two permission sets:

• IWORKS COMMON
• WHI – ALL

These permission sets are created when the Warehouse Insight extension is installed. They contain access to most pages, tables, reports, and more included in the extension.