Each user must sign into the handhelds. To check your user login credentials, navigate to Users in Business Central.

Each user must have the appropriate permissions in Business Central to perform the operation requests on the devices.

We recommend giving each user at least the following two permission sets:

• IWORKS COMMON
• WHI – ALL

These permission sets are created when the Warehouse Insight extension is installed. They contain access to most pages, tables, reports, and more included in the extension.