Shop Floor Insight may occasionally contain time card lines with a Run Time of 0.00 hours even when using automatic clock-off. This can happen when an employee accidentally clocks into an operation and clocks out again almost immediately, but it can also be caused by the way very short time entries are rounded.

Before deleting zero-time entries, determine why they are being created. Depending on the cause, adjusting Grace Time or Line Rounding Rules may reduce or eliminate the issue.  This article will also discuss how to quickly delete any time card lines with a zero runtime.

Check Whether the Employee Is Accidentally Clocking In

If employees sometimes scan or select the wrong operation and then immediately move to another operation, review the Grace Time configured for the Shop Floor Client Configuration.

Grace Time provides a short period in which a newly created time entry can effectively be treated as an accidental or temporary selection when the employee moves to another operation.

Increasing Grace Time may help if employees commonly correct an accidental scan within a few seconds.

However, be cautious about increasing the value too much. Employees may legitimately clock into several different operations within a short period. For example, 0.01 hours represents approximately 36 seconds. If your time cards regularly contain valid 0.01-hour entries, a large Grace Time could interfere with the way employees are expected to record their work.

Review the customer’s normal scanning workflow before changing this setting.

Check Whether Short Entries Are Being Rounded to Zero

A 0.00-hour line does not necessarily mean that no time was recorded.

If the time card contains many entries of 0.01 hours, investigate whether the zero-time entries are actually very short periods that are being rounded down.

For example, if employees frequently clock into operations for less than a minute, some entries may round to 0.00 while slightly longer entries round to 0.01.

In this situation, review the Shop Floor Insight Line Rounding Rules.

A line rounding rule can be configured so that short time entries round appropriately for the organization’s time-reporting requirements. For example, if the business wants any recorded work period to represent at least 0.01 hours, the rounding rules can be configured to round qualifying short entries up rather than down to zero.

This is especially worth investigating when the same time card contains many 0.01-hour entries alongside the 0.00-hour entries.

Delete Existing Zero Run Time Lines

If the 0.00 entries are confirmed to be unwanted, they can be removed in bulk before the time cards are posted.

1. Search for and open Shop Floor Time Card Lines.
2. Filter Run Time to 0.
3. Review the filtered entries to confirm that they should be removed.
4. Choose Select More.
5. Use Select All in the upper-left corner of the list to select the filtered lines.
6. Choose Delete.

This provides a quick way to clean up accidental zero-runtime entries without deleting each line individually.

Recommended Troubleshooting Order

When zero-runtime entries are appearing regularly:

1. Determine whether employees are accidentally clocking into operations and immediately changing to another operation.
2. If so, review the Grace Time setting.
3. If the entries represent legitimate but very short work periods, review the Line Rounding Rules to determine whether those periods are being rounded down to zero.
4. After confirming which 0.00 entries are unwanted, use Shop Floor Time Card Lines to filter and delete them in bulk.

The important distinction is whether the 0.00 line represents an accidental clock-in or real time that has been rounded to zero. Identifying that first will help determine whether Grace Time, line rounding, or simple time-card cleanup is the appropriate solution.

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