1. Log into the server where the Shop Floor Insight Web Service is installed.
2. Navigate to the folder where Shop Floor Insight is installed (e.g., “C:\Program Files\Insight Works\Shop Floor Insight – Sandbox” or “C:\Program Files\Insight Works\Shop Floor Insight – Production”).

3. Open “IW.TimeCollectionModule.Service.exe.Config” in notepad (or other text editing tool).
4. Locate the <baseAddresses> XML configuration tag.
5. Check the URL inside of the configuration XML:

6. Open the Google Chrome web browser and open the Shop Floor Web Client URL in a new tab.
7. Delete everything after “TCM” and add “/credentialmanager” (e.g., http://localhost:8001/TCM/credentialmanager).

Service Configuration Details

For OAuth impersonate, the username is the Business Central service account’s authentication email and the password is the account’s Business Central password. If you are using Business Central On Prem, the username comes from the Business Central service account’s Username field and the password is the Web Service Access Key.

For service-to-service authentication, there is no entry in the Windows Credential Manager. The authentication method requires someone to grant consent via the Microsoft Entra Applications for the Shop Floor Insight entry in Business Central. For more information, please see the Access and Configure Service-to-Service Authentication in Shop Floor Insight page.