Dynamic Ship 2.9 introduces shipment direction support and improved return label processing. These updates give you more control over how you create shipments and how carriers classify them.

Shipment direction

You can now set a direction when you create a Miscellaneous Shipment. This setting determines how the shipment behaves.

1. Outbound: Ships from a Business Central location to a customer, vendor, or contact. This is the default setting. For more information, see the Create a Shipping Label for a Miscellaneous Shipment page.
2. Inbound: Ships from an external party to a Business Central location. You can use this option to receive goods without creating a return order.

Inbound versus return labels

Inbound shipments and return labels serve different purposes and behave differently during carrier processing. Inbound shipments reverse the ship-from and ship-to addresses but remain standard shipments. Carriers do not classify them as returns, so they do not qualify for return-specific pricing or rules.

Return labels explicitly identify the shipment as a return. Carriers can apply return-specific rates, services, or rules based on this classification.

Return label behavior

Dynamic Ship 2.9 updates return label functionality to provide more flexibility and visibility:

• Independent processing: You can create return labels without linking them to an outbound shipment.
• Package selection: You can generate a return label for a single package or all packages on the shipment.
• Tracking and cost tracking: Dynamic Ship creates separate tracking numbers and cost entries for return labels.
• Return address handling: The return label uses the configured return address. This behavior may affect blind shipments.

Workflows

The following workflows describe how to create inbound shipments and return labels.

Create an inbound shipment

Follow these steps to create and process an inbound shipment.

1. Navigate to Miscellaneous Shipments in Business Central.
2. Create a new record.
3. Set Shipment Direction to “Inbound”.
4. Enter the required address information:
   • Ship-from (external party)
   • Ship-to (Business Central location)
5. Complete packaging in the Package Worksheet and generate the label.

This process creates a standard shipment. Carriers do not classify this shipment as a return.

Create a return label

You can create return labels from shipment-related pages or directly from a license plate. For more information, see the Create and Print Return Labels in Dynamic Ship page.

From a shipment or Package Worksheet

Complete the following to generate a return label from a shipment or the Package Worksheet:

1. Navigate to the shipment or Package Worksheet in Business Central.
2. Select Get Return Label.
3. Select the package scope:
   • A specific package
   • All packages
4. Select the carrier and service, and generate the label.

From a license plate

Follow these steps to generate a return label from a license plate.

1. Navigate to the License Plate Card in Business Central.
2. Select Get Return Label.

Dynamic Ship processes the shipment as a carrier-recognized return. You can find the return tracking number and cost in Shipment Options in the Return Label section.

When to use each option

Choose the appropriate option based on how you want the carrier to treat the shipment and how you manage the process.

• Inbound Shipments: Use when you do not need carrier return classification, when package details differ from the original shipment, or when you need more control over shipment setup.
• Return Labels: Use when the carrier must recognize the shipment as a return, when you want to apply return-specific rates or rules, or when you need to generate a return label without creating a new shipment.