The following steps allow you to locate and provide order ID information to Support. The order ID can be used for information requests and troubleshooting.
- Navigate to License Plates in Business Central.
- Search for the document number (e.g., warehouse shipment, sales order, etc.).
- Complete one of the following:
- Posted document: select a shipped license plate.
- Unposted document: select a license plate with a blank status.
- Navigate to the license plate’s Shipping section (the Order ID can be found here).
- Send this value back to Support (to see what details were sent out).