The Enhanced Item Search in Insight Works Counter Sales provides the user a tailored page to quickly search existing items.

The Enhanced Item Search can be accessed from the role center page for either the Counter Sales Order Processor and Counter Sales Manager roles under the Tasks actions or by using the Tell me what you want to do icon to search for it.

To use the Enhanced Item Search simply enter the search criteria in the Description, Item No., Cross-Reference No., and other available field boxes. Click the Show more fields toggle to display all available search fields boxes. Once you have entered the search criteria click the Filter action button to update the item list with results matching the criteria. To clear the search results, click the Reset action button.

Specifying the Location Filter will update the inventory on-hand and on document fields in the item list.