Home Forums Product Configurator Configuration going to last line in Sales Quote/Order

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  • Aki KannistoAki Kannisto
      Post count: 7

      Hi,

      If  I do configuration in any line (middle of other lines) it will move it to the bottom line in any case.

      Why this happens and is this something that could be fixed in future version?

      Terri Vaive
        Post count: 130

        Hello Aki,

        If you initialize the sales line first so that it is saved and then load the BOM Designer, when it creates the configured item it will add it on the selected sales line.

        If you just choose a new line and immediately load the BOM Designer, the sales line is not fully initialized so when the configured item is created it will use the next sales line available (i.e., the bottom line) and add it there.

        If you want the configured item to be added in between existing lines then you will need to ensure the line is initialized and saved before loading the BOM Designer.

        Thank you,

        Aki KannistoAki Kannisto
          Post count: 7

          Seems to work, thanks Terri!

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