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DocXtender does not manage the SharePoint logins, so they need to get their SharePoint login automated before they can use it with DocXtender.
Can the user open the SharePoint site in the same browser as Business Central without being prompted to login? If they are prompted, DocXtender will not be able to connect automatically. The login is just cached in a browser SharePoint cookie, nothing is stored in Business Central. Exactly the same as if you log into SharePoint and use the “remember me” option. Running in a private window or different browser, or logging out of the Microsoft login, will prompt you to log into SharePoint again.
We don’t test DocXtender with Wiise, but it probably will work as it is still using the regular Business Central attachments.